Returns & Exchanges
At Black Forest Industries, we want you to be completely satisfied with your purchase. If your new apparel doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing