Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is the standard shipping time for orders?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by location but usually take 7-14 business days.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
Are your materials sustainably sourced?
Yes, Black Forest Industries is committed to quality. We use organic cotton, recycled polyesters, and ethically sourced leather to ensure our fashion footprint is as light as possible.
Do you offer international shipping?
We ship worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in the destination country.
How should I care for my premium garments?
To preserve the longevity of our fabrics, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are also printed on the internal labels of every item.